Vj Fashion House

Return & Refund Policy

Return & Refund Policy

Customer satisfaction is our priority.

Return Eligibility

You may request a return within 3–4 business days after receiving your order if:

  • The product is damaged.
  • The wrong item was delivered.
  • The item has a manufacturing defect.
Return Conditions

Returned products must:

  • Be unused
  • Be in original packaging
  • Include all accessories, tags, and invoices

Returns may not be accepted for:

  • Used products
  • Customized or personalized items
  • Products damaged due to customer misuse
Refund Process

After receiving and inspecting the returned item:

  • Refund approval will be notified by email.
  • Refunds are processed within 7–10 business days.
  • Refunds will be issued to the original payment method.
Exchange

If you received a damaged or incorrect product, we will arrange a replacement whenever possible.

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